Privacy policy

At Prata Fine Jewellery (Pty) Ltd, we take your privacy seriously. This privacy policy explains how we collect, use, and disclose your personal information when you use our website, www.prata.co.za.

Information We Collect

We collect personal information that you provide to us, such as your name, email address, phone number, and shipping address when you place an order or contact us through our website. We also collect information about your use of our website, such as your IP address, browser type, and the pages you visit.

We use cookies and other tracking technologies to collect this information. Cookies are small files that are stored on your device when you visit our website. They help us to personalize your experience and provide you with relevant content.

How We Use Your Information

We use your personal information to process and fulfil your orders, communicate with you about your orders, and provide you with customer support. We may also use your information to send you marketing communications about our products and services, but only if you have given us your consent to do so.

We may share your personal information with third-party service providers that help us to fulfill your orders, process payments, and provide customer support. We may also share your information with law enforcement or other third parties if we are required to do so by law or if we believe that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security technologies to encrypt your information during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, and delete your personal information. You can also object to the processing of your personal information or request that we restrict the processing of your information. To exercise these rights, please contact us at sales@prata.co.za.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. We recommend that you review this policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at sales@prata.co.za.